Custom On Hold Music & Marketing

Enhance your customers’ on hold experience

With voicemails and auto attendant recorded voice messages to reduce your lost calls rate.

On hold music & marketing solutions

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On response, we may ask you to provide a copy of your latest bill.

**boosting customer engagement**

A telephone call may be the first experience that your customer has with your business, so make sure it is a good one! Win more business with a personalised and professional on-hold package. Ranging from recorded messages to relaxing or upbeat music, you can select an on-hold experience to suit your business.
Use pre-recorded voice messages to deliver content straight to your audience, with messages on hold being an effective tool to boost customer engagement and deliver your own important branded or informative messages.
✓ Reduce Hang Up Rates
90% of customers will hang up on a silent line, with 34% never calling back, but those listening to music will hold for 5 minutes longer
✓ Enhance Customer Experience
85% of callers prefer music or information on hold as compared to complete silence.
✓ Deliver Marketing Messages
Deliver pre-recorded relevant offers, services or products whilst your customers wait.

Lets discuss your tariff

Using music to boost your sales

Use your on hold music to cleverly customise your customer on hold experience by interlacing company messages and promotions. Often customers may call you for one service, without realising that you also offer another. Increase your chances of cross-promotion of products and services in a non-intrusive way and freely advertise to your customers whilst they wait.

With key features such as